• 1 hour ticket response
  • 1 hour ticket response

  • We are devoted to providing a rapid and adequate response to each client support ticket sent by a customer. Our proficient tech support team members will review your query and will think of the most efficient option. We offer a 1–hour response time guarantee for all support tickets. Actually, the average support ticket response time has proven to be 20 minutes.

  • Top quality support service
  • An Outstanding Help Desk Service

  • Our tech support team representatives possess considerable experience in the Linux cloud hosting packages business and are knowledgeable enough to deliver a prompt answer to your problem. If, however, the situation at hand is not within the competency of a support technician, the ticket will be forwarded to a developer or admin for additional investigation.

  • Intuitive help center
  • A User–Friendly Help Section

  • Integrated into the Online Control Panel is an easy–to–browse Help Center, which features various sources of information. You can search through a frequently updated knowledge base featuring web hosting account management articles and website management articles, check out the step–by–step video tutorials or browse the F.A.Q. database.