Customer Support Channels
A 1–hour Response Guarantee
We supply a 1–hour reaction warranty with all of our Linux cloud hosting packages packages, which means each help inquiry you post is going to be answered to within sixty minutes maximum. Our support crew members are educated to very quickly remedy any situation and to provide you with detailed advice on any situation that you could have.
A Top–quality Support Service
Our help support service is offered by a group of proficient employees who are prepared to respond to your inquiry as fast as possible. You’re able to speak to the tech support team crew by starting a customer assistance ticket from your Online Control Panel or by submitting us an e–mail message. On business days, you may as well contact us on the telephone or use the online chat solution.
An Intuitive Help Section
Our company has integrated a broad practical knowledge base into the Control Panel as a way to get hold of important step by step guidance at any time. Each section of the Control Panel possesses its own contextual help area showcasing a variety of how–to posts. We have also made video lessons to supply you with a more effective idea of just how to complete any presented activity.