A 99.9% Server Uptime
We’ve built our cloud hosting platform using reliable hardware and heavily tweaked software. Our sysadmins have installed a customized version of SELinux on our web hosting servers to ensure utmost safety and reliability. We’ve added several DDoS prevention devices together with powerful firewall software to make sure our internal network is impenetrable and secure.
All our Linux cloud hosting packages packages come with a 99.9% server uptime guarantee. And irrespective of which datacenter you opt for, our uptime guarantee stays unchanged.
A 99.9% Network Uptime
If you wish to provide a first–class web hosting service, you can hardly trust the default network configuration in a datacenter. We’ve built our own custom internal network in an attempt to ensure a hyper–fast connection speed with the outside world.
And thanks to this, no matter which datacenters you choose: our USA located data center, our United Kingdom located data center, in our Finland located data center, in our East Europe located data center or our Australia located data center, you will enjoy an assured 99.9% network uptime. And this guarantee is valid with all web hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
Like with every other service, when it is your hard–earned money at risk, you cannot feel really safe. That is the reason why, with all our cloud hosting packages we offer a 30–day money–back guarantee. If you don’t feel satisfied with our hosting service or in case you want to get a bit more robust web hosting solution, such as a VPS hosting or even a dedicated web hosting – you’ll receive your money back in full, with no hidden fees or return charges.
24/7 Technical Support
In the event that you own a web hosting company, your technical engineers are of fundamental importance. That is the reason why we’ve carefully hand–picked a highly professional group of support engineers, each with many years of training behind his back. With their help, our company offers 24x7 support with each of our web hosting packages.
And not only that, our company offers a 1–hour response time guarantee. All customer service requests are responded to within 60 minutes and our average response time is under 20 minutes!