If your hosting provider supplies live chat support, you can talk with a representative live and learn helpful information or get an issue resolved timely. The key advantage of using chat rather than calling to consult with a live person is that you'll need just a computer with access to the world wide web, so that you won't pay any charges in the event that you are in another country or state. What's more, it will be easier to copy and paste data for example domain names, usernames or error messages in other words details which are sometimes hard to give to the other party on the phone. The live chat is also a faster solution to contact the hosting supplier's support crew in comparison to using a ticketing system. Last, but not least, in the event that some problem needs a little more time to be resolved, you'll be able to do something different while you wait for support on the live chat, so you won't lose time - something that is impossible when you are on the phone.
Live Chat Support in Cloud Hosting
Along with the telephone and ticket support, we provide live chat support as well. You're able to get in touch with us every single day, which includes holidays and weekends, and we will give you more info about the Linux cloud hosting packages that we provide in case you are not among our customers yet, or about general and billing questions in case you already have an account. Though for solely tech issues you have to open a trouble ticket to the technical support, as such issues will need more time to be taken care of, you may still contact us on the live chat for some technical information. For example, we will assist you to set up an e-mail address in your email client or troubleshoot various issues, saving you considerable amount of time. Even when our phone lines are already off for the day, you will be able to speak with a live person.
Live Chat Support in Semi-dedicated Hosting
The live chat support service that we supply is online every single day, even on holidays and weekends. It is the perfect way to find out more details about our Linux semi-dedicated hosting in case you do not have an account yet or to get some problem resolved if you're a customer and our customer support representatives will assist you live regardless of the time of the day you join our chat. In case you wonder which package is more appropriate for your web sites, in case you need a piece of advice whether you should acquire a particular upgrade and how to obtain it or if you've got problems setting up an e-mail account on your PC, you are able to get in touch with us and we will supply you with the necessary info straight away. The live chat is available even after our telephone lines go off for the day, so if you have an account here, you can rest assured that you will always enjoy timely assistance with any question or issue that shows up.